Any returns, refunds or exchanges are organised by the customer plus the cost

 of delivery using the same method as when ordered unless found to be faulty upon delivery. 

  • Faulty returns will be assessed upon arrival and you will be contacted.

  • Please email to arrange any returns, refunds or exchanges stating the reason.

  • Refunds are returned via the same method of payment.

  • All items must be in the original packing.

  • Exchanges for gift items can be arranged, please get in touch.

  • No refund or exchange is offered on bespoke or commissioned items.

  • Due to hygiene reasons earrings cannot be returned.

  • Exchanges must be made within 30 days of order being replaced.